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Scrapcart Terms & Conditions

These Terms and Conditions govern your access to and use of our services. By registering and using the Scrapcart platform, you agree to abide by these terms. Please review them carefully before you go to accessing and avail the services of SCRAPCART and its related sites.

1. General Terms

  1. By registering and availing of services on Scrapcart, you acknowledge that access to these services is subject to Scrapcart’s discretion, ensuring the best experience for all users.
  2. Information and services provided on the Scrapcart platform are dynamic and may be subject to change without prior notice.

2. Information Accuracy and Responsibility

  1. Scrapcart strives to provide accurate, updated and reliable information. However, the event of any inaccuracies in information from original sources, Scrapcart will not be held liable for any resulting impacts.
  2. Prices, services, and information displayed on the platform are indicative and may vary. Scrapcart is not obligated to provide real-time updates or assume responsibility for direct or indirect losses arising from outdated information.

3. Auction Transactions and Delivery

  1. Scrapcart acts as a facilitator and does not directly handle the delivery of products. Buyers and sellers are responsible for coordinating deliveries, addressing delays, or resolving issues related to product damage.
  2. Prices listed are valid exclusively for the scheduled period. Users are encouraged to refer to the seller details for updated pricing information.

4. Payment Terms

  1. Payments made to Scrapcart must adhere to the prescribed formats. Non-compliance with these guidelines may result in the return of the submitted instrument for proper processing.
  2. Scrapcart strictly operates on cashless transactions to maintain transparency and security. Users are advised to refrain from cash dealings with any employee and/or representatives of Scrapcart and its entities. Scrapcart and its entities will not be liable for any loss incurred due to such unauthorised transactions and therefore deny fulfilment of services/products in lieu if such transactions. For any unauthorized transactions, please report them immediately to support@scrapcart.com for resolution.

5. GST Compliance

  1. Customers must update their GST information on the portal within three working days of making any payment in any form i.e. online payment mode or offline payment mode. Failure to comply will result in billing as an unregistered GST customer, forfeiting eligibility for input tax credit claims.
  2. Scrapcart will not issue GST-compliant invoices for payments made without proper GST information updates.

6. Earnest Money Deposit (EMD) Payment

  1. EMD must be paid as per the terms specified in the auction notice. Payments must be made within the stipulated timelines using the designated payment methods.
  2. Scrapcart reserves the right to reject EMD payments not received in the prescribed format or within the specified time frame.
  3. EMD paid for auctions is non-transferable between auctions unless expressly agreed by Scrapcart.

7. Refunds

  1. Refunds for EMD or other payments are processed (within 5-7 days) as per Scrapcart’s refund policy.
  2. Refunds will only be issued to the same account or payment mode used for the initial transaction.
  3. In case of auction cancellations or non-allocation of items, refunds will be initiated automatically (within 5-7 days) without the need for user intervention.
  4. Scrapcart is not liable for delays caused by third-party payment gateways or banks in processing refunds.

8. Security and Data Privacy

  1. All transactions and data are encrypted to ensure security. Users must safeguard their account credentials and promptly notify Scrapcart of any suspicious activity.
  2. Scrapcart cannot be dragged for non-updation of the information on the site in any court of law except as expressly provided herein, Scrapcart neither makes nor provides any representation or warranty, express or implied, as to the services or any software, equipment or systems, including without limitation, any implied warranty of merchantability or fitness for a particular purpose, or arising from course of performance or course of dealing, or that the services shall be provided error-free or uninterrupted. Scrapcart makes no representation or warranty with respect to, and shall not be responsible or liable for, any (a) corruption, damage, loss or mis-transmission of data, (b) security of data during transmission via public telecommunications facilities or (c) of the content of any data provided by client or client’s representatives on the site.

Contact Us For any queries or concerns, please reach out to us at support@scrapcart.com. We are here to assist you!